DC Joinery's reply:

Im sorry you feel this way but i totally disagree with your statement that the floor was fitted incorrectly as all the joints on the floor was perfectly tight as you could see no gaps in any of the flooring which just proves the floor was fitted together nice and tight.I do have pictures to prove this and ive sent them to my builder and in the process of getting this feedback altered.with your comment about me not replying to your texts i did tell you i was having an operation on my hand the following day with a damaged tendon so that is why i didnt text back the following day