Downstairs loo - refit - Bathroom Fitting job in Bristol, Avon

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I chose James to work for me again as he did a good job in December. I'm sorry to say he hasn't finished the job and I haven't heard from him since end April.I know he said he had a fever but I haven't heard from him since then. He still has my door key so I've had to change my lock. I've now got to pay someone else to finish off what I had paid James to do (yes I paid him because I trusted him and he left some tools in my garage). Very very disappointed.