Complete bathroom installation - Bathroom Fitting job in Wolverhampton, West Midlands

Job description

- Rip out and dispose of all of old bathroom (Bath, sink, toilet, shower, radiator and all tiles).
- Plaster Bathroom ceiling and part of walls
- Tile around bath/shower
- Tile Floor
- Fit new mixer shower
- Fit new bath, sink, toilet and furniture
- Replace architraving and skirting
- Fit new towell rail
- Possibly paint ceiling and walls

Room is approx 2.0m x 1.9m.

Would like work done early August.

Feedback

Feedback for Stiled Home Improvements Ltd

Stiled supplied most of the bathroom & fitted.
The end result is ok but there are a few things that I’m not happy with.
Bath panel is flimsy & moved around a lot if leant on – this causes the seal to break & looks shoddy. Have asked Darren to sort but he wont.
Sometimes things were not done in a logical order – i.e walls plastered then wire chased down wall.
Newly plastered ceiling had a minor dent put in it. Extractor fan initially not installed properly. Before our job was finished the guys went & started another job before returning to finish.
Darren tried to overcharge on more than 1 occasion. When it came to final invoice he tried to overcharge, I picked him up on this & invoice changed. He supplied tiles & tried to overcharge, the original price was £412, when questioned price changed to £270.
On a positive side the guys were respectful of the house & were polite. There were a couple of unforeseen issues but resolutions were found.
AFTERSALES: 2 Callouts since payment. 1st was ok, Darren came out quickly & attempted to sort problem of dripping bath tap. 2nd callout for shower leaking causing wet patch on Kitchen ceiling, it took a month from initial report of problem & several emails, txt msgs & calls before Darren arrived. When trying to fix the problem he broke the shower handset & expected me to buy a new one – after I told him of my disgust he offered me all the money he had on him which was around £5.80. Bath tap still dripping.

Stiled Home Improvements Ltd's reply:

i knew this would happen as we completed job months ago the customer does not mention everything that went on i recieved a text message stating "i have cracked the shower hose" so i took a brand new one the cost me money when i arrived he had replaced it so i done a couple of tests on it and realised the problem was it was not having contact with rubber washer so i gave customer new hose plus cash total being £13.00 for new head i knew this would happen and was waiting for this, he wouldnt give us good feed back when we requested it several times during months after completion we feel this is unfair and will be requesting mybuilder to take this off,