Kitchen extension - Extensions job in Stockport, Cheshire

Job description

Remove leanto and build an extension to existing kitchen
l am the owner no plans or planning permission as yet

Feedback

Feedback for Ward Construction

Single storey kitchen extension built from March until Sep 2017. Initially very pleased with the progress. Good work, arrived on time, polite, friendly and helpful.This did not last however!
The original time frame quoted was 12-16 weeks, completed approximately 8 weeks later.
Problem was mainly due to workmen being pulled off our job onto other jobs. Days would go by without anybody turning up. Mike often promised someone would be there the next day but that rarely happened. Tried to speak to Mike Ward but phone calls, texts and emails often took several days before they were answered.
Severl outstanding issues. The original number of ceiling lights in the kitchen have still not been supplied despite several requests. No condensate pipe from boiler in loft to outside of extension. Damaged flashing not repaired.
At time of writing this review he has yet to appear to rectify our issues (some 3 months after the job has finished). Uncontactable since the last instalment of money sent to his account.
I think that this sums up his approach. It has left us extremely downhearted and disappointed after such a good start. It has also left us out of pocket since we have had to get other workmen to finish the job off.
One positive thing I can say is that the job came in on budget. As a person Mike is likeable but would consider hiring this company very carefully.