Loft dormer - Loft Conversions job in Nottingham, Nottinghamshire

  • Location
    Nottingham
  • Trade
    Loft Conversions
  • Posted
    1117 days ago by user_28px
  • Hired

Job description

Loft dormer plans already drawn up

Feedback

Feedback for NG2 Lofts

Darren started work in September 2015 it is now May 2015 and we are now finishing it off ourselves as he has let us down with failing to meet his deadlines on many occasions. He started off well and rapidly moved on with work. The quality of joinery has been good and he had also fitted a sliding door, sun tunnel. There were some unforeseen circumstances which were out of our control such as Windows being delayed which essentially stalled the project for a while. He said when he took the job on that he only works on one job at a time.He commenced 3 jobs whilst ours still had not finished. The scaffolding was up for 4 months after it was needed as he could not organise for it to come down. Gradually he started not turning up when he said he would and failing to communicate with us. We had to organise our own plumber after his plumber failed to complete the work which we paid for out of our own pocket.We have painted most of it ourselves. We have helped out out by paying for extras and giving him longer to complete. We feel we have been let down in communication and customer care. His joinery work was good, his electricians and roofers and his direct team were good. It's shame he couldn't time manage and project manage better and live up to his deadlines and promises. What should have been a 12w project has turned into 8 months.