Initial meeting we found Mark to be very pleasant, down to earth, friendly gentleman. Was very understanding that it was our first time, as was very patient with getting details with what we wanted using the plans we had from the architect. He came back with a very reasonable price for the build and had tradesmen to call on for things like plastering,painting, electrics, scaffolding, and plumbing which were extra costs. As we both work during the day we entrusted him with being key holders to the property to carry out the job and help themselves to tea.
As the job commenced we came across many a problem such as high content of lime in our mortar causing lots of dust, no mantels above our windows, which almost squashed Mark. This didn't deter Mark or Lee ( his assistant, ) and they carried on regardless battling on. The build itself, even with added problems went up really quickly and other tradesmen were in and starting within 5 weeks. But we came across more problems due to kitchen suppliers messing up our order. Firstly delivering to an incorrect address and secondly sending us different sized appliance equipment. This added on more weeks but then flooring company ( which we got in ) messed us about also. Finally when all done Mark and his team came in and finished off little jobs here and there and cleaned away after themselves.
All in all a very good team and hard working, even with loads of set backs through no fault of their own. Highly recommend.