We used Nick to convert our property from warm air heating to a wet system. We chose him as his quote was the most comprehensive, professional and at a reasonable price. He is very knowledgable and kept to the timescales made. The finished job was great and he tidied up after himself.
We did have a problem with a leak on an old plastic pipe which burst due to the increase in pressure. This pipe was completely boxed in so there was no way of knowing it was there without taking tiles away. Thankfully Nick was available on the phone and talked my wife through all the checks and how to turn off the water supply. He fitted a better pipe and after we had dried the house with a dehumidifier he came back and sealed and repainted the ceiling as the water leak had discoloured it - no charge.
Nick is now my preferred plumber and I use him for annual gas safety checks for both my properties. Most of the previous plumbers I have used are thinking about retirement so in the long term it's good to find a younger plumber who takes pride in his work.
Richard