From the outset Phil was extremely helpful and pleasant to deal with. He understood my bathroom plans and had good ideas on how to improve on them. There was some mission creep on my part, which he was flexible and responsive to, promptly sending me amended quotes so that I knew what to expect with the final costs. The end result is excellent, everything works perfectly and looks great. He also re-plastered and laid a solid bamboo floor in a former kitchen area and again the results are exactly what I had hoped for.
Most importantly when there were problems (not of his making) he rectified them without quibble, stress or any extra cost to me. He was easy to communicate with and sent me updates with photos and videos of how the work was progressing when I was not there, which I really appreciated. He was also reliable and punctual.
In short I would not hesitate to recommend Phil and his team.