I had a mixed experience with Dulwich Fires and Stoves. The initial work installing one chimney was done really well, no complaints there. However, we discovered the job was bigger than expected, and I was told I’d receive an updated quotation for the rest of the work. Unfortunately, after that, I never heard back. The communication just stopped.
It’s a shame because the quality of the work itself was excellent, and I was ready to continue with them. Maybe they got busy or something came up, but it’s disappointing to be left hanging when I was genuinely keen to get the full job done