I have an apartment in York but actually live in Canada. The time difference is 8 hours. So I needed to get a plumber that I could contact outside of normal working hours to solve a major problem I had. The boiler in my flat was leaking and it needed immediate replacement. The plumber was excellent working with me after normal hours and then liaising with my management company to collect the keys and access my apartment and fit the new boiler. Even weeks later when a new tenant at the apartment had problems with the controls he was happy to call her and explain the settings. A top notch plumber that put me at ease with the whole major project.
Homeowner martin scott