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Re-roof small cottage

Norwich 

Ben was friendly, honest and hardworking. From the moment I invited him to quote I could tell how honest he was, which immediately helped me to trust him. Once I’d had several detailed quotes in, it was clear Ben was the best man for the job - not only was his cost excellent, but he went to great effort to inspect the roof beforehand and talked me through various issues. It wasn’t going to be an easy job, either - a medieval cottage with two leaky roofs on top of each other was never going to a breeze, but Ben was the only one who didn’t seem put off by it.

When it came to the work, it couldn’t have been easier to get things going. He sorted out scaffolding and a skip, and even liased with a cranky neighbour without me even realising it. Before I knew it, him and his mate were up and doing the job. I got frequent photos through WhatsApp showing issues and he was excellent at communicating, so I always felt confident.

The job was relatively quick but I’m so pleased with the results - he fixed all our original problems and even sorted a few additional requirements that came up, and I’m now a proud owner of one watertight country cottage. Our neighbour even noted how well he did... half a year later he came back to re-roof her house, and I heard he did a great job, too.


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Homeowner Adrian Ward

Tradesman
Ben Latimer
BSL Roofer

Voting closed

2 votes

Votes

  • Noel 7 months ago

    Excellent service, keeping the customer happy and confident in their choice - perfect!

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  • Adrian ward 7 months ago

    Was very easy to communicate with very friendly, even recommended me to neighbors who needed the same work doing very happy always good to get recommendations

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