When we post our job to mybuilder we had several trademens shown interest. They came as expected, told them what needs doing. Some listen, some trying to push their own idea and own unwanted materials (one trying to convinced us to buy his slabs sitting in his backyard!! What a joke) One guy didn’t even bring a tape measure or made note but happily gave us a price on the spot! Then we had Luke. Came on time, very polite, very professional and he listen to us! He suggested things to meet our budget without compromising look we wanted to achieve of our garden. I must say, we like him immediately, not pushy by all means and not trying to rush us at any point and very helpful. He was very patience.
We decided that we would ask for reference at least 2 recent ones. We asked all trade men who came. Some are reluctant, one said yes but never follow through. I asked Luke, his immediate response was “No Problem”without hesitation. To us that show how confident he is about his/team about their work! That same afternoon he forward couple of their recent jobs. Couple more times Luke came to visit as we wanted to double check everything and wanted to make couple of changes.
Job started in November. He promised job will be completed within 2 weeks. Him and his team works really hard and it was complete without delays. We are very happy with outcome. Couple weeks later there was a minor issues but Luke came back and rectify this immediately. I hear things about - once tradesman take your money you’ll be lucky if you ever see them again especially if you do have some issues. But not once this ever happen when I have to phone Luke to rise an issues.
It is difficult to find a decent and honest tradesman. Luke Bryant deserve to be on the top 12 not just for his quality of work but the way he treat his clients with much respect and professionalism. Which is hard to come by. I’m speaking from personal experience and I’m sure I’m not the only one who can say that, finding a decent and honest tradesman is like finding needles in a haystack! Luke Bryant and his team delivered what they promised.
Codsall Garden Buildings