Was very accommodating of changes to plan during job IE: completely re-tile the whole bathroom.
Was able to source and procure materials and fittings which suited my needs at a very reasonable price.
Had a team of specialist experts on call who all turned up on time as needed to keep the job moving quickly.
Went out of his way to help, such as calling in on tile supplier to get extra when I had underestimated quantity required.
Homeowner John Gross