Ashley fitted our boiler at the time we had snow. He stayed at the house until 9pm while the snow was piling up outside . He would not leave until we had heating and hot water. We would have frozen without him.
It took him over three hours to get home in drifts and treacherous conditions. He went way beyond what he was contracted to do. Luckily for us as he was unable to get back to us for over a week. So, I suppose he went more than an extra mile.
Homeowner Sandra Mead-Hoyle