Turned up promptly and and undertook the work soon after. He sent photos of the work as it progressed to show that he had done everything he had said.
There was a slight residual leak at the end that showed up a few days later in a very heavy downpour. He turned up the following morning and rectified the issue (. A small crack in a tile). No issues since and would highly recommend him.
Homeowner John Pottinger
Slates & ladders