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Water Leak in Basement Flat

Aberdeen 

I own a Georgian basement flat in Aberdeen (known as a garden flat if you happen to have a posh Edinburgh postcode) and it’s also a listed building. Built in 1820 it’s hard to repair and must retain (quite rightly) the original Georgian features.

I bought the flat six years ago and the home report mentioned the dining area off the kitchen had once had a leak. Within months of buying the property we realised it still had a leak, even though it had previously been repaired by a national company. The original repair job was (to be totally honest) a bodged job and rather than fix the leak the company in question had hung bubble wrap plastic between the top of the ceiling and the outside wall which meant water gathered in the plastic and it was only a matter of time before the water built up and eventually broke through and drenched the dining room.

I live in Crete, over 2000 miles from Aberdeen, and advertised on My Builder.com for a professional tradesman with experience in old building roof repairs. Within an hour I was contacted by James Mason from Montrose. He called me and we discussed the problem, the options and the timeframe to repair. James seemed to understand the problem and assured me he could fix the leak.

As I was 200O miles away this was reassuring.

James arrived at the flat at the time promised, did the job and was paid. A few weeks later there was a storm, heavy rain and the leak returned. I contacted James and he said not to worry, he would return and ensure the problem would be resolved.

He did, there was no additional cost and six months later the flat is still dry.

Findinga tradesman you can trust, who will return when there’s a problem and won’t stiff you with an additional charge - particularly when your 2000 miles away - is a god send...


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Homeowner Jon Symons

Tradesman
James Mason
Storm Dry Buildings

Voting closed

130 votes

Votes

  • mr jerry Davis 4 months ago

    A hard working man

    Report

  • Boolie 4 months ago

    Winner Winner chicken dinner

    Report

  • James Williamson 4 months ago

    This tradesman is one of the best I’ve seen in a long time, always working at a very high standard, can’t rate him enough,

    Report

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