He replied to my message within half an hour, it was a Sunday afternoon, I was pleased, there was water everywhere, and surprised, I thought it would be Monday before I heard from anyone, he quoted me a price, and kept to it. When he started the repair, he realised he needed an extra bit, he didn't have one with him, so went to the nearest place, about 10 miles away, a 60 min round trip (on a good run). He didn't charge me any extra, he was tidy, polite and brilliant. I'd recommend him to any one, and would certainly use him again.
Homeowner MISS HUTCHINSON