Matt and the team we’re amazing, Matt messages rang as soon as he could, I was busy on a girls weekend away, he asked me take pictures so he could quote me rather than me having to take time off work. He messaged me every day answering my questions about boilers and prices honestly as well not bull shit answer. His came round and fitted the boiler no issues, they played with my dog and make him feel safe as there were strangers in his home. A few weeks later we had a little leak I messaged Matt and he sent one of his team round ASAP all fixed. One Saturday I had a question about the boiler, I sent Matt a message no issue he just answered the question straight away and apologies for the leak we had, didn’t expect him to it was late on Saturday. Matt and his team have been here to help from and the start never made me feel stupid or silly for about anything. If through they have finished the work they was paid to do, I still feel they are always here to help in any way possible. I can’t recommend Matt and his team enough and I will never look for another plumber again so look they’re in business.
Homeowner Kate Meads
Ann meads 1 year ago
The house was lovely and warm lots of hot water no more coming to mums for bath😉
Melissa kirk 1 year ago
Sounds like they give excellent customer service, which is great and quite rare these days.
Christoper 1 year ago
Sounds like hardworking team, customer experience read great