Guy contacted me immediately when I posted the job. He arranged a time to visit me to look at the job. Although I thought I had a clear idea of what I wanted and had been on a garden design course, he advised me that there could be a few difficulties with my plan and suggested alternatives. He went away to quote for the job. I received the quote the following morning via email. The quote was split into different parts which enabled me to see what each part was going to cost. It also specified clearly what was not quoted for.
When I decided to go ahead Guy estimated that the job would be done around the middle of May and that he would contact me nearer the time as he would need to look again before going ahead.
He kept to time throughout the project and when I was unsure of which paving to choose, he took the trouble to take on a Friday afternoon to look at 2 similar projects that he had recently completed and a builders yard ( again advising me with his expertise).
Although he was not involved in the actual building of the project he was always at the end of an email to advise. The job was supervised well and when I had a minor complaint during the project, he came out to look and ensured it was rectified.
When I added a pergola to the project it was not a problem. The job was completed on time, cost exactly as quoted and follow up with a couple of minor problems was excellent.
Homeowner Rachel Bailey
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