I have been converting a large detached 80’s house with panoramic views of the countryside into a stunning grand design. I am interested in good design and am very particular. I wanted an engineered oak floor laid over a very low profile underfloor heating system. The floor was laid over 110m2 on three floors with the main area a large open plan living, kitchen and dining space. Because it was such a key element of the design it had to be done perfectly.
Peter did a fantastic job. He came on site several times before he started to lay the floor to review progress of the works, advise on how to prepare the sub-floor and advise on how to store the flooring prior to laying. His communication was excellent. He was very clear and helpful with his advice. He replied within hours of each of my several requests. His ability to meet deadlines was exemplary and he was clear about pricing. Typically, I had to delay him coming on site for a couple of weeks because of other factors and he accommodated my changes easily and willingly. He had to overcome some difficulties caused by the builder and he was able and willing to discuss these with me to meet my requirements not what was easiest for him. He worked to a fixed price and worked overtime to complete it. He also carried out extra work at a very reasonable price and within my timescales. He is an expert at floor laying and he was a pleasure to work with and have on site.
Homeowner John Francis
Wales Wood Flooring
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