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Overflow from tank in loft leaking


Our job... I first noticed a leak coming from the overflow outside and to be honest I'm no expert when it comes to plumbing, only slight problem was it being late in the day I didn't know which way to turn as it was pouring out, and to top the day with bad luck the toilet flush only worked when it wanted to. Having not long brought the house I was putting all the problems down to wear and tear... and thought "this is all we need having just paid out deposits etc"! So I decided to post the job on mybuilder, having already used mybuilder previously and as always been my rescue and never dissapointed. Richard was the first plumber to promptly reply, he called literally 2 minutes after me posting the job... theres fast and theres faster... lets just say I dont think he could of been any faster. He was great to talk to over the phone, I explained the problems and he talked me through what he did, and what he could do. Very polite guy and very competent, Richard kindly offered to come round and take a look without any charges etc. We invited him to come and he turned up straight away, really nice guy... friendly, approachable, and took pride in himself. He checked our few problems and offered to fix them ASAP, his price sounded very reasonable so we said yes to his offer, he told us what we needed to fix the problems and he went out and purchased them for us, and I must admit whikst he was out getting our new parts I did google the cost of the parts on line... and to be honest even if I could of done the job myself it would of still cost me more than the price Richard charged. So Richard came back aftet no more than 30 minutes and carried out all our repairs. And I must say theres been no more leaks and the toilet is as good as new. I also asked Richard if he could carry out our new bathroom refurb in the future which he can no problem, nice calm patient guy and said when we are ready just to get in touch with him and he will do it for us. So all in all 10 out of 10 for Richard... fantastic service above and beyond

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Homeowner Andy

Richard Fowkes
Prompt Fix

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