The work Daniel and his team carried out was from start to finish an outstanding piece of work. The initial consultation where he discussed the needs of what was wanting to be done and what he could achieve was excellent. His knowledge of what finishes could be completed and the cost associated with each was insightful and gave me all the options to be able to select from. During the process he was not pushy or overbearing and allowed time for me to decide.
Once we had agreed on the requirements Daniel provided a quote that was very detailed and gave exact specifications on the work to be carried out. Keeping in mind this was a small area to pave, but had many potential nuances which had to be overcome. For example a reverse slope against the pitch of the existing lawn to allow for water rolling off away from the house. There were also small design details in how the paving should look which Daniel and his team did to a high finish. Whilst I was probably too much into the detail as the customer, I wanted the work to be just right as it would frame the front of the house.
When it came to the day Daniel’s team turned up and started work with vigour. Within minutes the lawns had been dug out and foundations were being measured and prepared. The house is in a small cul de sac so room to operate was tight, however all the work was undertaken with no disruption to neighbours. During the work the team were keen to get feedback and were happy to discuss if somethings need further clarification. Also to provide input in what would look best in the final paving area. The work was completed half a day ahead of schedule and Daniels team even dropped by the day after to provide some top soil to landscape and soften the edge of the paving with the garden. This was not something very much extra and in discussion with them they said they had done it as it just finished off the job and made it look a bit more special.
After the work had been completed Daniel called to check I was happy with the work and was offered to rectify anything if I wanted. Which as it was right first time and in the timescale I was more than happy, and more than happy to write this. I didn’t think id ever say this, but – I love my paved areas !
Homeowner Mark Wilkinson
York Groundwork Solutions
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