We hired Clem after he quickly responded to our ad on mybuilder to fix an issue with our heating system. The company that installed it refused to come back and address our concerns saying "it worked when we left." On Clem’s first visit he discussed the problem with us, proposed a solution and offered a fair quote for the work. He did further research with Nest and advised us which product to buy before finalising the quote, and supplying his written estimate. He understand our frustrations after spending a significant amount of money installing central heating and he was keep to get it right for us. On the day, he arrived on time, completed the work on time and tidied up afterwards. Most importantly, he took the time to explain what he’d done, how to monitor the boiler, and suggested follow up – in doing so he was patient, clearly answered my questions, and took the time to ensure I was happy with the work and explanation. I can’t stress enough how important this for peace of mind.
Homeowner Rich Hodgson
CU Plumbing Heating and Drainage
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