Steven Bates, delighted us by, firstly attending when he said to have a look at the job we required, most trades people it is hard to get out to quote, let alone really want to do the work. Steven turned up as agreed, was polite, knowledgeable regarding what we wanted, provided a very reasonable price, and happy to do the work. He always kept us informed of what was happening, especially as rain affected the work schedule,(even turning up in heavy rain, to make sure we where fully aware he could not work that day) and changes has to be made, we knew exactly what was happening. We also felt confident to leave Steven to carry on, while we where out at work, knowing that what we came home too would be a high standard. The finished job, was excellent, and we not only felt very pleased, but more than happy to recommend his work to others. In the past we have struggled to find people who want to take on work, and they certainly don't follow up to see if their quote is acceptable, or provide a finished result. Steven was genuinely interested in you and your job, happy to discuss and advise. It is a shame that more trades people do not follow in Stevens foot steps, he was dedicated to his work, conscientious and valued his customers, and enjoyed what he did. I feel as a trades person, Steven should deserve to win job of the year for all of the points mentioned above, and from past experience went beyond the call of duty, but most defiantly he met my high expectations. Thank you again Steven Bates
Homeowner JAN ALLDRICK
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