Seemed a simple job, even to Richard at first and priced accordingly! The toilet cistern was behind a boarded area. In trying to look at the repair using the light from his phone the Richard dropped his phone in the most inaccessible place. He then had to move the toilet to access the cupboard space. Lots of banging and crashing later Richard eventually recovered his phone. It turned out he had to replace more of the piping than intended due to incompatible fittings. Richard completed the repair over a couple of visits but kept to his original pricing. True professional and provided a little humour which must have been a little stressful at the time.
Homeowner Christopher Gray
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