Luke and his team were very professional and courteous at all times during the 2 weeks that they were replacing my roof.
Luke was very keen and job specific initially when tendering for the job and made every effort to visit in person to discuss details at a time that suited me.
Before starting the job he discussed he considerate detail how he would do the job and approximate timescales.
At the end of each day Luke would call me to update on how he had progressed that day. Towards the end of the 1st week the weather was awful with snow on the Thursday followed by freezing temperatures but Luke and his team still appeared on time and done a days work whilst ensuring all equipment was safely covered from the elements.
Once the job was complete -to a very high standard- Luke ensured that the area was neat and tidy and that I was satisfied. It's also worth mentioning that at no point did Luke pressure me for payment and only when the job was done did he provide a final invoice.
Homeowner Stephen Vaux
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