Robin went the extra mile by being available at a suitable time and agreeing to split the job into two and complete the second room on a separate day. From the off he was clear about things and communicated well throughout, telling me what I needed to do in order to help him, and what he would do to finish the task in a satisfactory manner. He was always very swift to answer and never hard to reach. And he went out of his way not to let me or the next client down on the second occasion -- even though he was working late that day. Lastly he was easy to speak with, not expensive, and left no mess behind and fitted the hard floor and carpet beautifully. (Both rooms are much improved thanks to him.) I cannot fault him at all. A professional through and through and very charming with it.
Homeowner SIMON CONSTABLE
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