After having engaged cowboy builders, who left the job unfinished and the stair rail dangerously unsafe, I needed to find someone who would remove the damaged work and put in a safe and correctly fitted stair rail. Having lost confidence in builders I needed to find one that I felt comfortable with and who I could trust. I contacted other builders but when I met Chris he gave a great impression in our first meeting. He gave me a full quote stating how bad the work by the other builder was and outlined the schedule of work to be done, giving me timescales, costs and any issues with removing the "bad" stair rail that may affect the schedule.
Chris arrived on time on the agreed day and got on with the job. He removed the damaged work repairing the damage on the way. He finished on time and cleaned up perfectly at the end of each day. He completed the job in the time he said he would and I was delighted with the work. His work is clean and professional. Chris is a really nice person to have in your home, he did not criticise me for engaging the "wrong" builder as some other builders had done, he restored my faith that there are "good" builders out there, I was lucky to have found Chris. I will be engaging him again this year for some other work we want done.
Homeowner Sheila Keeling
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