I was not going to enter this competition then I started thinking about
Philip Widdop the tradesman who came to fit my worktop,
A small job compared to many but it's what he did in bringing my faith back in Human nature that pleased me for more than the professional job he left me with, from the moment he first turned up to quote for the fitting of the worktop I liked is customer awareness & professionalism this stood out more than the other 3 quotes I received,
We agreeded a day for work to start, his way of working was first class but on
Joining the last piece of worktop he chipped a piece off one of the angled joints
Even though I felt bad for myself I felt bad for him also,
The next thing he did was order a replacement worktop and came to replace it on the day of delivery,
He spent 6.5 hours doing the work to a standed that would have pleased the most finicky of customers me & the wife was out for the day when he was fitting the worktops,
He text us to say work complete and locked the house up for us,
We were over the moon at the the completed worktops and Phil simply left a note saying new worktop no charge labour no charge hope all is good Philip,
This means he made a complete loss on the job but is moral obligation to the customer & is profession meant more to him ,
They always say you should not be rewarded for doing something good for some one but on this acasion I really wish he could.
He went the hole 9 yards and more what a rare qaulity for any professional body to have some one like Philip Widdop as a member in your organisation
Homeowner Stephen Tracey
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