He responded extremely promptly to the job request and attended to carry out the work within 24 hours. He accommodated my working hours by agreeing to come later than he would normally. He anticipated the job would take roughly half an hour but on viewing the poor installation by Currys it was much more involved. Clearly passionate about his trade, he was appalled at the level of workmanship and completed the job that same evening despite taking almost 2 hours longer than expected. He stated he could not leave us until satisfied with the alteration. A very pleasant tradesman who clearly takes a lot of pride in his work and customer service. Despite the extra unsocial hours, he did not charge unreasonable rates, in fact left it to my discretion to pay what I felt was appropriate. Highly recommended and a deserving entry.
Homeowner Rachel Bartley
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