I initially choose Matt to do my job based on his reviews and very professional profile. He answered my advert with a positive 'can do' attitude which left me in no doubt that I had chosen wisely, which was a major victory for me as I have been the victim of several 'cowboy' builders in the past. Although this was a small job, Matt didn't belittle it in any way and completely understood that I was on a tight budget. His communication via email and telephone was extremely professional, firstly asking a few questions regarding the job and most important to me on the day, letting me know when he was on his way. Matt was friendly, polite and I instantly felt at ease with him being in my house, which is something I struggle with as a female living alone. Before commencing the work, Matt made completely sure as to where I wanted the items to be located and with his additional input, helped me to make better decisions as to the positioning of both the mirror and the TV. Once I'd given him the green light to proceed with the job, he completed it quickly, with minimum noise, moved my furniture back for me and vacuumed the room. He then asked me if I was completely satisfied with his work and as I was, I very cheekily asked him to do one further job for me which he very kindly did and which meant that my room was finished just in time for Christmas! I have asked Matt to return to do some fencing work for me in a few months as I was so impressed with the quality of his work, his positive attitude and the fact that he showed total respect towards me in my home. I would highly recommend Matt to anybody seeking a builder. It's just a shame there aren't more like him!
Homeowner Tracie White
Matthew Fenn General maintenance
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