She was also always very clear about pricing and what my pricing choices were, what was included and what the timescales and cut off dates were.
When we decided to add a stair runner at the 11th hour (shown) whilst she was unable to have the runner prepared to meet the fitting date she found a company that could.
Her communications were always excellent and responded to my many questions by return and with patience!
At no point did she suggest that other competitor suppliers were not as good as her but was always clear that what she had promised to deliver would be delivered to a high standard at the price agreed.
Homeowner Richard Maidment-Otlet
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