James was helpful and understanding from the outset. The job was sizeable as the property was a self build project and spread over 3 floors. There were a large number of lights, switches and power sockets etc to be fitted. Also, James fitted the PIV (Passive Input Ventilation) system for the house, all electrics for the under floor heating, standard radiator heating, smoke alarms, fire alarms, security system etc. James arrived on time and made several suggestions of how to improve on the lighting system that I had already designed – we followed James’s ideas as they were more creative. His costing for the entire project was fair and accurate. The final price paid for the work was as originally agreed. With regard to his initial quote, James also allowed for some additional work to be included, such as a few extra lights / sockets etc, that could not be been foreseen at the design stage. No extra charge was made by James to fit these extra switches, sockets etc – most generous. James was always willing to ‘fit in’ with the other trades people that were working on the build project, such as synchronising some of the electrical work to fit in with the plumbers who needed to commission the boiler / heating system etc. Nothing was ever too much trouble for James and always professional and polite throughout his time on site at my self build.
Homeowner Craig Harding
Barrs Electrical Services Ltd
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