Richard was quick to respond and totally honest. He managed my expectations and delivered on his promises. Can’t say enough how his approach to customer service made me feel that I was his priority and would use him again in a heart beat. The thing that really impressed me was that he wasn’t afraid to tell me when he didn’t have the skills for a particular job. Rather than ploughing on for the money Richard said no you need someone with the skills to give you what you want. The epitome of excellent customer service.
Homeowner Stephen Wood
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