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Cistern repair


Dear My Builder,

Thank you for your e mail, I am more than happy to enter your draw, but I am giving an honest review of my experience, not a grovelling one as most wil submit.
Robert from DRIPSTOP PLUMBING was a god send to find on My Builder website. I called Robert and told him I had a problem with my cistern and explained the problem as best I could.
Robert said he would come round the following day and look at the job, he turned up 5 minutes early, unheard of in my experience with tradesman.
Robert diagnosed the problem and gave me a price to fix it, which I accepted. All I can say is that Robert was the utmost professional, he put dust sheets down on the floor, took his shoes off at my front door and refused coffee (lol).
The problem was fixed within half an hour, Perfect.
Robert also insisted on hoovering my bathroom , I said I would do it, but Robert said plumbers are remembered for a tidy job not a good job . If everyone took a course from this company, then tradesmen could learn a lot about customer service, pride in their work and manners in general. DRIPSTOP PLUMBING are locked in my contact and I would have no hesitation in recommending them to anyone.
I am grateful for your website and will use in future and have told family and friends about the service you offer.
As stated in the beginning this is an honest and genuine review on my experience.
Jacqui King

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Homeowner Jackie king

Robert Mearns
Dripstop Plumbing

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1 vote


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