Ivan quoted on our job and estimated it as a 2 day project, he gave a reasonable fixed price so we readily chose to proceed. On his first working day he quickly realised that all was not as it once seemed, the intended shower room is fairly small and at the time of his quoting it was still without any lights. Like us, he hadn't noticed that our builder (not sourced on Mybuilder) had done an incredibly poor job of preparing the walls, and instead of being flat they in fact undulated up to 2-3 inches to follow the contours of the 500 year old walls, no good at all for tiling.
The job rolled on for 4 full days and Ivan didn't ask for a single penny extra, he simply got his head down and persisted in making the job the best he ever could. His professional pride was clearly paramount and he simply wasn't prepared to give it anything less than his best shot. Upon completion we readily agreed to pay for the extra materials needed and my partner an I were so happy with incredible work that we chose to offer a £50 goodwill tip, along with a bottle of wine. We simply couldn't have ever hoped for a more exemplary service and I'd probably run out of superlatives before doing Ivan's work justice. It could have all gone quite horribly wrong with a lesser tradesman.
We've now renovated our whole 16th century property from the sad state we bought it in and the finished shower room tiled lovingly by Ivan is always the one we get most compliments on.
Thank you once again Ivan if ever you get to read this.
Homeowner Oliver Halls