Having bought a house that needed total refurbishment, the first tradesman we got in was William Neil, who responded promptly to our enquiry on My Builder. William removed old fireplaces and water tanks but also very helpful in recommending other tradesmen, who incidentally were also very reliable! William returned on numerous occasions to remove radiators ready for walls to be plastered, fit new radiators, replace radiators once rooms had been decorated, service the boiler and sweep chimneys. We also commissioned William to fit a wood burning stove in the dining room and he was extremely helpful in offering advice and working around delays with the plastering which meant that he couldn't complete the job when planned. However, nothing seemed to be too much trouble for William and he simply accommodated every eventuality we threw his way! After six months of work, we finally moved into our new house three days before Christmas and have been delighted with our wood burner, making the dining room our favourite room in the house. The next big job will be the lounge and that will include fitting another wood burning stove. William will definitely be commissioned for that job. I would thoroughly recommend William as someone who was not only reliable, pleasant and helpful to deal with but also accommodated all the unexpected events that go with refurbishing an old house. He always responded promptly and was willing to work flexibly with other tradesmen whose work impacted upon the jobs he was doing. Having experienced a number of difficulties with other tradesmen during our refurbishment work, William's cheerful disposition and an attitude that nothing was too much trouble was hugely reassuring and made it a pleasure to work with him.
Homeowner Jane McLenachan
Gas Services Scotland
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