From the start, Dave treated me like I was his only customer. A valued one at that. He discussed the work with me, explained the options clearly, and offered advice and opinion without me feeling that I had to follow his advice. He did a second visit to show me what he thought I should get, and this included the catalogue price so I could see that he was charging a fair price for the work. He arrived on time, as expected, and did the work with the minimal amount of noise, fuss or mess. He really made me feel like a special customer and offered his services in the future for 'even the smallest' of jobs if needed. He was also a very nice and friendly person. We need more people like him; people we feel we can contact for the smallest of jobs and not worry that we will be overcharged.
Homeowner Karen Illingworth
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