I advertised a challenging job on mybuilder.com to replace my aging boiler in my top floor converted flat. On speaking to many installers I found Richards’s advice was not only helpful but the recommendations were aimed at the best solution for the customer (me), not the easiest or cheapest. On receipt of an extremely comprehensive quote I decided to use Richard for my install. The work was carried out in the most professional manner, clean, tidy and made vase improvements to my existing install, which again was not the easier solution. Several things impressed me with the service provided. Not only was my existing pipework rerouted to remove exposed pipework from my kitchen. Richard also thoughtfully routed overflow pipework thru my loft with the overflow exposed in the only location I could see it without accessing my roof. Great attention to detail focused not only on replacement but focused on supportability and ease of use for me and future maintenance.
The most impression aspect of the work carried out was the fact Richard wanted this work because it was highly challenging, it was carried out with upmost integrity and as already mentioned the advice given and work conducted was geared towards a more difficult install but gave the best outcome, for me…Richard listened to my needs, assessed the art of the possible and exceeded all expectations, this is priceless and extremely professional.
After the installation everything was tested to satisfaction and Richard did not leave (Even though it was late on Friday) until he was satisfied I understood the operation, controls and next steps (Certificates, registration etc.…). I have had no need to call Richard back but I will be using his company for annual servicing, already booking myself an appoint on its first birthday (A first for me). As recommended the boiler and smart meter combination used has saved me on heating costs already. I can’t recommend the service enough and Richard’s company is one of less than a handful I’ve felt compelled to comment/ recommend on external search engines in my lifetime. Many thanks (again), Eddie.
Homeowner Eddie Giles
Lewis Heating And Boiler Repairs
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