A small job – replacing a collapsed corner basket in my kitchen with a simple shelf and re-hanging the door the other way round – which Richard Hellen accepted because he was at that time working (on a much larger job) across the road. The replacement shelf was delivered ready for fitting, but somehow Mr Hellen forgot to come and fit it before he had finished his job across the road. So, the following day, he came specially from Sawston to do my small job – quickly, precisely and efficiently – and then refused to accept payment because he ‘had messed me about so much’. Happily, he later agreed to cash a cheque that probably left him a little out of pocket.
Homeowner Donald Laming
R J H Carpentry and Joinery
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