Jan was reliable, professional and trustworthy through the entire process. From the quote to completion he showed the highest levels of communication, flexibility and pride in his work.
The job was to lay bamboo flooring in three separate bedrooms and a landing, very difficult as 1) we needed a week in between each room to empty and decorate so Jan had to do the work spread out over several weeks whilst reliably finishing each room in time for us to move on with the next step
2) none of the areas was easy with lots of crooked bays and chimney breasts and some quite uneven floors and a very tricky finish at the top of the stairs. 3) the flooring we had purchased came in quite small pieces and some were warped so was fiddly to work with. Jan had very high standards of quality and spent a long time getting things just right where other tradesmen may have been a bit more lax. The result is absolutely beautiful: no creaking, no gaps, no warps, no sticky up bits, just gorgeous smooth expanses of golden bamboo. Invoices came after each part of the job and were clear and fair. Overall just a great job and a great builder. We are delighted and have since recommended Jan to friends who were also very happy with his work.
Homeowner Petra Hardaker
NOVY BUILD LTD