He was very informative from the start. Repaired my boiler. Had to buy a part(they come in pairs), could quite easily have charged for both, and kept one back for another customer another day. Did nothing of the kind, and happily left spare with us. Serviced the boiler at the time he returned with part, and charged us no call out fee, or extortionate bill. Was a very kind and genuine man. When I said I didn't have enough money on me (by that I meant cash in the house), he misunderstood, and thought I did not have money. Bless him, he said, not to worry, pay me as you can afford it. Paid him straight away, by the way (found the rest in our piggy bank). Such a lovely kind and caring man. I have already booked him for service next year. Brilliant job done too, by the way.
Homeowner Gillian Bowers
O'nesto Heating Services
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