Sam was excellent. He turned up when he said he would - not everyone does! He gave excellent advice about what would and wouldn't work with the tiling we needed, which he then did to a very high standard. He even went out and bought and fitted a windowsill when he saw the look of horror when he said it was an "easy job" that I could do (we had planned to tile it but he said it would be much better in wood - which it is!). Sam was very friendly and chatty - I wish I hadn't had to go to work as he was a pleasure to talk to. He also had an apprentice with him, passing on his skills and knowledge, which I was really pleased about!
Homeowner Clare Noakes
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