Alex went above and beyond to exceed expectations. Being a first time buyer and never having contracted a builder before, I was concerned about the level of service I might get, the quality of materials and the ability to meet the project deadline.
I gave Alex a rough outline of what I was hoping to achieve turning a small poorly maintained studio in to a nice one bed and the results are breath taking.
Being inexperienced I wasn't sure what level of finish I was looking for, decorations, materials etc and Alex was incredibly helpful guiding me through the process. I was able to leave everything in his and the teams very capable hands and all of the materials they chose for the lounge/bathroom/kitchen were impeccable but more importantly fitted with absolute care and precision.
The invoicing process made me feel very reassured as it was broken in to four payments, the largest of which wasn't until completion. There were a few minor fixes I requested of Alex after building was finished and he was more than happy to oblige coming over the flat in the days after completion.
There are small design flourishes throughout such as a beautifully constructed arch in the hallway that weren't requested that have added so much to the aesthetics of the flat.
I've had the flat valued since completion of the renovations and in the year since I purchased and Alex's work the value has increased over £100k. Additionally, Alex's initial quote was by far the most reasonable out of the 10 or so builders I had consulted.
I couldn't recommend Alex and his team more highly, they were pleasant, courteous, helpful and incredibly hard working - on the job 7 days a week frequently throughout the renovations.
I've had numerous friends and family round to visit the flat since completion, and every single reaction is absolutely priceless. Couldn't recommend Alex and the team more highly!
Homeowner Martin Lloyd
A & A Bespokewall Ltd
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