James went above and beyond what I would have expected when he laid laminate floor for me and my mother . He first carried out the work in my home and then went and met my mother who is 81 andis almost blind to discuss laying flooring for her in hallway. He treated her with so much kindness and consideration and showed great empathy towards someone who was no longer physically able to make decisions on her own due to her disability. This alone would have been worthy of a reward but he then phoned to say he always tries to do one good deed a year and that because he thought she was such a lovely lady and because she reminded him of his own much loved Mum of similar age he offered to do the job at cost only ; no labour charge . Restored my faith in mankind !. What a lovely gesture and of course work was carried out with a high level of professionalism and consideration to me and my mother .
Homeowner C Hughes
J.J.M. Flooring Specialist
Share and help this entry get more votes.