Perfect experience from start to finish (and even beyond that). Scott attended promptly to survey the job and submitted his quote within a couple of days. He and his assistant Dan turned up on time do do the job which was carried out totally professionally and to a high standard within the quoted time-frame and also within budget. All work was tidy and both Scott and Dan did their utmost to avoid noise and disruption as I had arranged to work at home. All rubbish and redundant materials were removed promptly at the end of the job and both bathroom and flat were left in an impeccable tidy state.
When user error on my part led to a query on the first evening after completion Scott responded to an out of hours text putting me right in a helpful and good-natured way!
Several months after the job I had a concern about a possible leak (which I stress turned out to be nothing whatsoever to do with the shower!). Again Scott willingly gave free advice by phone and email, this being on a late Sunday afternoon/evening.
First thing the next morning (before 08:00) his assistant Dan turned up at my flat and resolved the totally separate issue at a nominal fee.
I'm very happy to put this forward as 'Job of the Year' and would wholeheartedly recommend Scott and Dan as friendly skilled professionals in their field.
Homeowner Martin Clark
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