Gary is a great heating engineer and a top bloke to boot, I will definitely use again.
My boiler installation was not a simple replacement. I wanted it relocated from the garage into the utility room and the system needed converting from gravity fed to a more efficient, fully pumped system.
On quotation, he took time to listen to all my requirements and after negotiating a suitable time to carry out the job, booked in and arrived on time. Regarding the boiler, he got me a stunning deal for a quality Grant boiler with stainless heat exchanger and passed the savings straight onto me, being totally transparent about what he had paid for it from a reputable merchant (Plumb Centre). He also installed a lovely Nest thermostat which is a revelation and well worth the investment.
The job was not simple and I am a pretty meticulous and demanding customer. However, Gary delighted me at every turn, working to a high standard throughout. He is coming back to check up on the system in a week in order to flush the system through again (mine was in a pretty bad state) and ensure the system is nicely balanced.
I now have a much better system that will keep us going for a couple of decades!
Great plumber, great price and excellent customer service from a guy that clearly enjoys engineering, problem solving and genuinely wants to please.
Kitchen's Electrics & Gas
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