Initially I only wanted a smaller job done. My project started off as a garage conversion but as I got to know Alan and liked his trustworthy approach, I entrusted him with some additional works. Alan also did a large boundary fence move as well as boarding up my loft.
Not only was Alan available at short notice in what was clearly a busy period for him, but he also allowed me plenty of options both at the start and throughout the works. Alan was extremely flexible with alterations I made as work was progressing and when I was unable to view progress in the evenings, Alan sent me photos to see how the day had gone. Each evening the house was returned to its clean and tidy state and Alan provided himself with his own tea, kettle and food. This meant he was able to work independently greatly taking off the pressure to supervise. Alan also took a great interest in myself and my family often asking how things were and actually seeming to care too. We built up quite a good friendship.
The same goes for Alan's team and they are an extension of his warm nature and hardworking attitude.
Post completion I was very impressed with Alan's follow up texts and works. Due to an unforeseen issue part of the fence was damaged and Alan didn't hesitate to come round the next day and repair to a good standard. I am please to say I have had no further problems and the work has been completed to a fantastic standard receiving numerous compliments off friends and family, as well as numerous impressed neighbours requesting Alan's information.
I was also surprised to see Alan one day in December with a bottle of champagne as a gift for being a customer. He also took the opportunity to ensure we were still satisfied with all of the works.
All round he has been a gentleman and an excellent pleasure to have complete my project. Thank you Alan!!
Homeowner Jamie Lawrence
Parkes Building and Construction
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