No more cowboy builders, tradesmen love their trade!

Far too often, the media and press like to stereotype tradesmen as ‘cowboy builders’ or ‘rogue traders’. But we know from experience that most tradespeople are the complete opposite!

From the sheer volume of great positive feedback reviews posted to our site daily, MyBuilder can see that a lot of tradesmen love their job.


In the spirit of Valentine’s Day we thought we would try to find out more…

For the five days leading up to Valentine's Day we asked tradesmen what they loved about their job and the response was huge. Almost 700 tradesmen posted on our Facebook page to let us know why they love what they do.

One question we asked our tradesmen was “What is the best job you have ever worked on?” - we had so many great responses.

Clare Brown from Decisions Made said she thinks the best part of being a painter and decorator is transforming a house into a home. "Making an ugly duckling into a beautiful swan. A finished product can lift somebody's mood. The best is when the client cries with joy, I've had a couple of those!”

But it wasn't just the work that mattered, a lot of tradesmen said the best jobs were the ones that had a wider impact on the customer. Greg Adamson wrote, “As a heating engineer I take great satisfaction in restoring peoples heating when it fails. Especially if they're older or vulnerable. It's one of the many trades/professions that really make a real difference to people's lives and health. The feeling you get when you resolve the issue is indescribable."


Almost 200 tradesmen let us know what their most cherished tool is...

“My most cherished tool is my Grandad, I was his apprentice so without him I would never have learned my trade.”  - Davie Curl, Tiling Solutions.

“My most treasured tool has to be the Stanley hand plane I won as an apprentice 27 years ago for apprentice of the year. It's never been out of the box.” - Matt Stevenson Carpentry & Joinery services.

“A wallpaper hanging brush which is worn down and not suitable to use, it belonged to my dad who got me into the decorating business. I'll never throw it away, it’s got too many memories" - Mick Morgan, Handy Devils.

And we received over 150 photos of jobs that tradesmen are most proud of. There was a lot of impressive work posted!

Workproud When asking our trades why their customers love them, Russell Tullis said "I think it's the fact I go and see every customer to discuss and quote for work, or it may simply be because I always leave properties as clean I as found them - if not tidier."

Nic Forbes George also explained how he makes sure he is flexible on weekends and evenings at no extra cost. He also always asks the customer if they are happy before he leaves a job as customer satisfaction is "number one" for his company, as well as honesty around pricing.

"A happy customer makes me happy" expressed Warren Schmid of W Schmid Landscapes. He said he treats every job as though he was doing it on his own home and wants to make sure the customer is "very happy" when he's left.

Over the week we received a lot of heartwarming and sentimental comments from tradesmen all over the UK, who regularly go above and beyond for their customers. Not only that - but they are clearly extremely passionate about what they do, taking the utmost pride in their work.

We think these comments prove that for all the talk of cowboy builders, there are plenty of tradespeople that are hardworking, charitable and above all, great people.

Want a tradesperson who loves their trade? Hire a tradesman today!


  1. I take a pride in my work I am on time clean and love to make the customer happy that makes me happy too at a fair agreed price

  2. Me too, to me.. positive feedback by 100% of my customers is something I value even more than the jobsworth. Mybuilder is the perfect platform to reflect what sort of tradesmen you are.. which is good because the cowboys get found out and quality tradesmen are discovered.

    Highly recommended. The joiner arrived on time, assessed the problem and came up with the best solution; remove a wooden panel that was causing an obstruction. Further work will be required to an adjacent wall and a light switch relocated. I have every confidence both will be done to high standard by Murray Maintenance.


  4. I love my job! I always take pride in what I do and love to see my clients happy with the work I've done for them.

  5. I have had 2 (Trades men) = (Cowboys) last year, a plaster, and a painter and decorator. Both jobs were so bad I still haven't gotten over the nightmare. It mad me quite ill.
    I paid the plaster more than he asked for and left a brilliant review, because he finished at night and asked if I'd do the review straight away. However, when I saw how bad it was the next day. My husband got it touch with him to say we wanted some money back because of the mess (I have taken pictures), he wouldn't get back to me, (I have kept all the texts between us).
    The painter & Decorator was so bad I wouldn't sign the agreement that I was happy with the job, because we had to buy the materials and redo the job ourselves, because he had made such a mess. He only had to emulsion a small bedroom which took a week and still unfinished. I could go on. But I guess we are just stuck with a bad job. And too afraid to now have our kitchen fitted. Regards Margaret.

  6. The term Cowboys is an extreme.
    There are few people that are willing to take the money and run, but the majority of builder take pride on what they do.
    If something goes wrong are willing to go the extra hour just to rectify any problem that may occured.
    It's due to the increasing positive attitude from majority of customer, which are more protected from the introduction of site like My Builder, and therefore more relax in hiring "unknown tradesmen".
    Construction is a nice trade, and personally I love when customer give me the chance to improve their property, of silply when they give me the chance to express my prosessionality.

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