Confederation of Aerial Industries Limited (CAI)
One of the many membership requirements is that any installing member company will agree to the examination and test of any equipment manufactured or supplied, the inspection of any installation or investigation into conduct which could have a detrimental effect on the reputation of the CAI or its Members.
All CAI Members guarantee their installations for a minimum of twelve months. In addition to this, the CAI undertakes to back-up this guarantee with its own twelve months guarantee, for domestic installations only.
Should a CAI Member fail to honour their twelve months guarantee on a domestic installation, the consumer can seek redress via the CAI - Provided that the problems are within the realms of the original guarantee, the CAI will arrange to have the work corrected - at no extra cost to the consumer.
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